the elms grotto

Fitness Center. Outdoor hot tub had sand and grit on floor.No bathroom fan. 153 units. The pools were fantastic and we loved walking through the garden area. It's sad when the guests that are staying there turn you away. The other guests seemed to be enjoying themselves and in positive spirits. Contrary to what’s on the website, masks in the common areas are not enforced. We had room service for breakfast the next morning and our breakfast was delicious and delivered quickly! Dank smell thought out hallways, not as bad in room but it was there. I was greeted by the gentleman at the front who offered me something to drink, and my stylist…""I received an incredible haircut today from Tahki. We didn't sleep well at all. Husband booked online and it claims certain thing's are free, nope theres nothing free they even charge you for the water they put in the room. Memory-foam mattresses are in every room … We got pedicures at the spa from Danielle and Toy and they were the we've ever had. The spa has taking additional steps, such as individual scrubs and oils in bags for each guest. The overall hotel seems to be falling apart. The check in at the Grotto was horrific, no robes, lockers broke and no tour after being told to be here thirty minutes prior.

Grand decor, comfortable rooms, great place to relax. No room service. Elms Hotel & Spa Presents The Grotto in Excelsior Springs Find a little bit of ancient Rome right in the heart of Excelsior Springs at The Elms Hotel & Spa. The Vibrant C Scrub and the CBD bath. Buffet was $45 a person who in the heck pays that for a buffet, $25 a person for a ghost tour. One of the main features we love at the Elms is the spa and grotto area. The pool was jam packed with people and chairs were 2 inches apart.

Business Center. The outdoor pool was nice. STAY AWAY. You get the picture. After a couple nights we left disappointed. So we're obviously not the only ones who were not impressed. The spa, pools, grotto and restaurants all make this a nice spot for a luxe getaway. Walmart feels safer where the number of people are limited and masks are required. The worst part was the constant Nasty Smell in the place. We did the ghost tour and it was fun. Definitely coming back again. The underground inside lap pool was beautiful and exceptionally large. The Spa at the Elms is an adults-only environment. The spa, pools, grotto and restaurants all make this a nice spot for a luxe getaway. The superb customer service. Empty beer bottles, coffee cups on tables and ground, walmart bags flying around on pool grounds, ect. Smoke free premises. Sounds like someone was continously trying to get into the room.My hubby surprised me alright would NEVER RECOMMEND this place to ANYONE. Views details & pricing Book Spa Appointment. Yes, free parking and valet parking are available to guests.What are some restaurants close to The Elms Hotel and Spa?Conveniently located restaurants include Willow Spring Mercantile, Ventana Gourmet Grill, and Wabash's BBQ and Blues Garden.Are there opportunities to exercise at The Elms Hotel and Spa?Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.Is The Elms Hotel and Spa located near the city center?Yes, it is 0.2 miles away from the center of Excelsior Springs. Rooms are embellished with soft colors and quality materials. No COVID restrictions were being followed or enforced. We left to go get food and found out the crime rate in the area was terrible.Wish directions to the pool were more clear, but love this hotel!Room was dirty, curtains had holes, safe didn't work. See 1,649 traveler reviews, 1,031 candid photos, and great deals for The Elms Hotel and Spa, ranked #1 of 1 hotel in Excelsior Springs and rated 4 of 5 at Tripadvisor. !I loved the ambiance- casual yet very nice at the same time. Overall it was a fun getaway and we'd like to go back!Had the BEST TIME!!!!!!

I entered the building with excitement and nervousness! Heard the dog barking outside from the 4th floor. As of now the bath includes a private room with heated and cooled towels in a jetted spa tub. The Elms is a historic gem and you are absolutely right there are also some really great areas to visit around the city. A modern spa allows guests to step inside a secluded grotto with steam showers and a bar stocked with exfoliating herbs and sea salts. While I love the bomb and thought that it's effects and aroma were very pleasant, I would've liked to have seen some lemon slices, rose petals,etc. 5 stories, interior corridors. BUT it becomes apparent that you cannot in any way actually social distance like the website says they enforce. Fortunately the scrub uses oils and a body cream. These all seem like logical check-in information. Own or manage this property? and steam shower felt great, and the napping on the lounge chairs afterwards made it complete. Lots of laughs! Well done, Elms staff!

This was really disappointing as their website lists all the COVID actions and that is the reason I chose to go here. Location. It's all still there. You'd think the first thing they'd do is welcome us and tell us about the things that would make this place an experience. Room vent covered with cobwebs. Until then we will probably forgo our future visits. Restoration and repose await you, with our Roman baths featuring a series of rooms offering cold, warm, and hot baths, as well as steamy and dry rooms. This place is HORRIBLE. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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